Privacy Policy

Effective Date: April 2, 2026 · Last updated: September 26, 2026

Clear the Wax ("we," "us," "our") respects your privacy. This policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

Account Information: When you sign up, we collect your email address and password, stored securely using industry-standard authentication.

Clearance requests: When you send us a clearance request, we collect your contact details and the sample and release details you provide, share what is needed with the rights holders we contact on your behalf, and email you status updates.

Homepage demo: Audio files you drop into the demo are processed in your browser and are not uploaded to us. Song searches in the demo are sent to Apple's iTunes Search API to find the track and its 30-second preview.

Search Data: We log the song titles and artist names you search for to improve our database. This data is not shared with third parties.

Pipeline Data: Clearance pipeline items you create are stored in your account.

2. How We Use Your Data

  • To provide the sample clearance research service
  • To improve our database coverage based on search patterns
  • To send transactional emails (account confirmation, password reset)
  • To maintain and improve the service

3. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share limited data with trusted service providers (hosting, authentication, email delivery) solely to operate the service. These providers are contractually bound to protect your data.

4. Data Security

We use industry-standard security measures including encrypted connections (HTTPS), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your account data for as long as your account is active. Search logs are retained to improve our database. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Withdraw consent for data processing

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies or third-party analytics.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify registered users of significant changes via email.

9. Contact

For privacy inquiries, contact us at clearthewaxmusic@gmail.com.